Q-C Online support pages
Technical support

Billing & Account Information

• Subscription Rates
• Billing Information
• Setting Up Your Computer to Get on Quad-Cities Online®
• Frequently Asked Questions About Billing & Accounts
• Differences Between Dial Up Accounts and Mailboxes

Email

• Configuring Your Computer for E-mail
• Email Programs You Can Download
• Requesting Additional E-mail Addresses
• Setting Up E-mail for Extra Mailboxes
• Tips on How To Use E-mail
• Outlook Express 6 and Attachments
• Accessing Your E-mail While Away
• Differences Between Dial Up Accounts and Mailboxes
• Frequently Asked Questions About E-mail

Setup Instructions

• Internet Settings and Modem Access Numbers
• Request to Mail or Pick Up Software Packet
• Win 95
• Win 98/ME
• Win XP
• WinNT 3.0
• Win NT 4.0
• Win 3.1
• Macintosh 7.5
• Macintosh OS/8 and higher
• iMAC

Pop-Up Ads and Junkmail

• Download Pop-Up Stopper
• Preventing and Stopping Junkmail
• Spyware Information

Web Browsing

• Web browsers you can download
• Changing your start page
• Enabling or disabling Java in your browser
• Clearing the browser cache
• Clearing the History
• Clearing the browser's address bar
• Searching for pages by subject
• Bookmarking web pages for later
• Filtering out objectionable content

Connectivity

• Troubleshooting Connection Problems
• Modems and Lightning Strikes
• Dial Up Errors from Modemhelp.net
• Disabling Call Waiting
• Updating your Modem Drivers

Dial Up Accelerator

• General information about Dial Up Accelerator
• Installing Dial Up Accelerator
• Troubleshooting Dial Up Accelerator Problems

Personal Web Sites

• Creating A Personal Web Page
• How to Upload Web Page Items Using FTP
• Web Developers Virtual Library (offsite link)
• Helpful Hints on How to Make a Web Page (offsite link)

Auctions

• Visit the Quad-Cities Online® Auction
• Uploading Information for Online Auction Items
• Registering for the Quad-Cities Online® Auction
• QCO Auction Help Files

News on the Web

• Local News Headlines
• Reading the Local News on the Web When You are Away
• Register for Web News if You are Not a QCO subscriber
• Troubleshooting Problems Reading the QCO News

Virus Information

• Update Norton Anti-Virus
• Virus Filtering for E-mail
• Important Virus Information
• About the W32.Sasser Virus
• About the W32.Blaster.Worm And Welchia Worm
• About the Goner Virus "W32.Sobig.F@mm"
• About the Bad Transmision Virus
• About the Goner Virus "W32.Goner.A@mm"
• About VBS/Onthefly (aka Anna Kournikova)
• About the ILOVEYOU or LoveBug virus
• About the CIH/Chernobyl virus
• About the Happy99.exe virus
• About Hybris (aka Snow White)
• KAK Worm Virus

Miscellaneous

• Connecting to America Online through QCO
• Connecting to WebTV through QCO
• Connecting a Sega Dreamcast to the Internet using QCO
• About ZIP files
• Telnet programs you can download
• Moving from the Worldgroup Manager software