Q-C Online support pages
Technical support article

Connecting to WebTV using QCO



With WebTV discontinuing local access numbers in our area, it is now long distance for many people to call into the WebTV modem banks. If you can call to a Moline number, a Davenport number, or an Aledo number, you can use Quad-Cities OnlineŽ as a dial up and then "SLIP" in to WebTV. You will need to purchase both a Quad-Cities OnlineŽ account as well as an account through WebTV in order to accomplish this. For our rates, visit http://www.qconline.com/qco. To contact WebTV, call 1-800-GO-WEBTV or visit http://www.webtv.net. The fee for this service to WebTV normally starts at $9.95 per month. For frequently asked questions or troubleshooting advice, contact WebTV.

If you have not yet signed up for our service, you will want to call our office at 757-5037 to set up an account. Then, follow the instructions below. Please note: subscribers must be logged on as the primary user. The primary user is the name the subscriber chose the first time they connected to the WebTV Network service.
  • From the WebTV Web Homepage, select Settings from the top bar. On older WebTv units, there will be a Setup button instead, and you will have to select Dialing to get to the Use an ISP window.
  • Select Use an ISP
  • Choose Sign Up Now
  • Enter Your QCO account information:
    Service Provider Name: QCONLINE
    Login Name: Your QCO Username all in lower case
    Password: Your QCO password all in lower case
    For the Modem Dial In Number enter in the number below that is local to you (You an leave the option for a backup number blank).
        Moline Number: 757-1160
        Davenport Number: 322-6999
        Geneseo Number: 945-4775
        Aledo Number: 582-2554
  • Choose Use Your ISP




Now you should be able to log in to your WebTV as usual, using Quad-Cities OnlineŽ as your dial in access. If you have problems with your WebTV access, first make sure that you are entering your name and password in lower case without spaces or symbols (you do not need @webtv.net or @qconline.com anywhere in the username blank). Listen to hear if WebTV is even dialing out. Make note of any errors that occur. If it is dialing, but not connecting, you may want to try using the back up phone number as the first choice modem number. You can also contact Quad-Cities OnlineŽ to verify your login information or to verify the phone numbers but all other connection problems should be dealt with through WebTV.



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  Today is Wednesday, April 23, the 113th day of 2014. There are 252 days left in the year.

1864 — 150 years ago: Some persons are negotiating for 80 feet of ground on Illinois Street with a view of erecting four stores thereon. It would serve a better purpose if the money was invested in neat tenement houses.
1889 — 125 years ago: The Central station, car house and stables of the Moline-Rock Island Horse Railway line of the Holmes syndicate, together with 15 cars and 42 head of horses, were destroyed by fire. The loss was at $15,000.
1914 — 100 years ago: Vera Cruz, Mexico, after a day and night of resistance to American forces, gradually ceased opposition. The American forces took complete control of the city.
1939 — 75 years ago: Dr. R. Bruce Collins was reelected for a second term as president of the Lower Rock Island County Tuberculosis Association.
1964 — 50 years ago: Work is scheduled to begin this summer on construction of a new men's residence complex and an addition to the dining facilities at Westerlin Hall at Augustana College.
1989 — 25 years ago: Special Olympics competitors were triple winners at Rock Island High School Saturday. The participants vanquished the rain that fell during the competition, and some won their events; but most important, they triumphed over their own disabilities.




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