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Technical support article

Setting up E-mail for Additional Mail Boxes



Extra E-mail boxes can be set up only by sending an E-mail to our Customer Service staff. Phone calls will not be accepted. For details on this, please visit the Getting Extra Mailboxes section.

To set up an E-mail application you should make sure it is capable of handling more than one account. If you do not know if your mail application is capable of extra mailboxes, we suggest just using our Webmail Application. This requires no configurations and no knowledge of E-mail software. Otherwise, we have written up comprehensive setup instructions for the following email programs which we know are capable of multiple mail accounts. The ones included are Outlook Express, Outlook, Netscape Communicator, and Pegasus Mail. Other programs may be capable of extra mailboxes but we have limited the site to the most common.



These instructions assume that you know which E-mail application you are currently using. If you are unsure, open the application and click on Help and About. This will tell you the version and name of the E-mail client you are using. If it is not on the list below or you are still unsure about anything, we highly suggest just using our Webmail Application.

Outlook Express



Outlook Express is the E-mail application that comes with the most recent versions of Internet Explorer (versions 4 and up). You have two options with Outlook Express for multiple mailboxes. You can either add an account, or add an identity. To set up Outlook Express for either option, you will first need to open the program.

To Add Accounts
Once open, click on Tools and go to Accounts.
Click the Add button on the top right and select Mail from the list.
The Display Name is your real name, or your log in name if you do not want to give out your real name.
Choose Next and enter the E-mail Address of your new mailbox.
Choose Next again and you will be up to the mail server settings.
The server is a POP3 server for Incoming Server is pop.gmail.com
Outgoing mail servers are smtp.gmail.com
After selecting Next, you will be asked for your account information. Enter your Email Address which should be something like username@qconline.com. The Password is the code you picked out and was sent to you in your confirmation of the new box. Both are lower case.
Select Next one last time and you should see the Finish button. Select this and you are done.
Choose Close to go back to the Outlook Express Window.

To check both your old and new mailbox, just select Send and Receive from the toolbar. To check only one mailbox at a time, click on Tools and Send and Receive and select which mailbox you wish to check. This will download messages in to the inbox. Some special items of note with Outlook Express is that there is no privacy between the two mailboxes and all messages download to the same Inbox.

To Add Identities

If you wish more separation between mailboxes, you can also use Identities. This will allow for you to securely download mail without other mail accounts interfering with the address you are trying to access. Please be advised that our staff does not support this feature and any problems experience must be taken up with Microsoft. We do not support this option because it places extra passwords and securities on your machine that if forgotten, could eliminate your access to your mail using Outlook Express.

To use Identities:
Click on File and Identities
Click on Add Identity.
Type your username in the Identity blank
Choose the password you wish to use.
Next, you will be brought to the Identity Manager where you can set the Identity you wish to open to or ask for a prompt.
To return to this Identity Manager at another time to add or remove Identities, click on File, Identity, and Identity Manager

For more information you can view the help files in Outlook Express, contact Microsoft, or simply switch to using our new Webmail Application if you do not like the Outlook Express mail options.


Local events heading








  Today is Thursday, July 31, the 212th day of 2014. There are 153 days left in the year.

1864 -- 150 years ago: A corps of surgeons now occupies the new hospital quarters at the Garrison Hospital on the Rock Island Arsenal. A fence has been installed to enclose the prison hospital.
1889 -- 125 years ago: B. Winter has let a contract to Christ Schreiner for a two story brick building with a double store front on the south side of 3rd Avenue just west of 17th Street. The estimated cost was $4,500.
1914 -- 100 years ago: Germany sent simultaneous ultimatums to Russia and France, demanding that Russia suspend mobilization within 12 hours and demanding that France inform Germany within 18 hours. In the case of war between Germany and Russia, France would remain neutral.
1939 -- 75 years ago: Civil service offices at the post office and the Rock Island Arsenal were swamped as more than 700 youths sought 15 machinist apprenticeships at the Arsenal.
1964 -- 50 years ago: Last night, American Legion Post 246 in Moline figuratively handed over the trousers to a female ex-Marine and petticoat rule began. Olga Swanson, of Moline, was installed as the first woman commander of the post .
1989 -- 25 years ago: The Illinois Quad City Civic Center captured the excitement and interest of a convention of auditorium managers this weekend in Reno, Nev. Bill Adams, civic center authority chairman, said the 10,000-seat arena planned for downtown Moline has caught the eye of construction firms, suppliers, management teams and concession groups.








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