Q-C Online support pages
Technical support article

Setting up an email program



Once you have an email program installed on your computer you will need to provide it with important information so that you can use it to access your mail through Quad-Cities OnlineŽ. Comprehensive setup instructions are provided for the following email programs.



These instructions assume that you have an email program already installed on your system. If you do not, then you will need to go to the download page and get one.



Note: If you are configuring your E-mail for a secondary mailbox, please see the instructions for Setting Up Additional Mailboxes.

Server Information

  1. Inside your E-mail program click on Tools and go down to Accounts (or Services)
  2. Inside the Account Settings window, look for the Mail section at the top and click it to highlight it/select it.
  3. Find your QC-Online E-mail account, click on it to highlight it, and click the Properties button to the side (this button may be called View/Change in Outlook). If you have never set up Email on this computer, click on ADD.
  4. Go to the Servers section at the top.
  5. The incoming mail server type is still POP3
  6. The Incoming mail server name should read POP.GMAIL.COM
  7. The outgoing mail server should read SMTP.GMAIL.COM
  8. Your Account name should be changed to be your entire E-mail address. For example customer with a username of "JohnDoe" would put in username of "JohnDoe@qconline.com" .
  9. Enter your password where requested. Passwords on our system are atleast 8 characters long. If your password is less than 8 characters long you can try adding "qconline" to the end of it or call 309-757-5037 to change your password.
  10. Do NOT check the option for using Secure Password Authentication. We do NOT use this setting.
  11. My outgoing server (SMTP) requires authentication MUST be checked/enabled. If you are using Outlook, you may have to select the More Settings button to find this option.
  12. Now click on the Advanced tab at the top of the window. If you are using Outlook, you may have to select the More Settings button to find the Advanced Tab.
    *Outgoing server (SMTP) port: 465
    *This server requires a secure connection (SSL) checked/enabled
    *Incoming server (POP3) port: 995
    *This server requires a secure connection (SSL) needs to be checked/enabled
  13. Click APPLY and OK to save the new settings.
  14. Close the Internet Accounts window.
  15. Restart your E-mail application and the new settings will take effect.


Local events heading








  Today is Monday, July 28, the 209th day of 2014. There are 156 days left in the year.

1864 -- 150 years ago: Port Byron passengers and mails will be transported by the Sterling and Rock Island railroad.
1889 -- 125 years ago: The congregation of the First Methodist church worshiped in Harper's theater, where construction work is being done at the church site.
1914 -- 100 years ago: Three-eye baseball for Moline was assured the Danville Franchise will be transferred to the Plow city.
1939 -- 75 years ago: Roseville Methodist Church is observing its 100th anniversary.
1964 -- 50 years ago: The last remaining unfinished portion of Interstate 80 between the Quad-Cities and Joliet will be opened to traffic by Aug 12.
1989 -- 25 years ago: Of all the highlights of the last 12 years, this is the greatest of all, said Dennis Hitchcock, producer director of Circa '21 Dinner Playhouse, as he torched the mortgage, clearing a $220,000 loan financing the downtown Rock Island theater's beginnings in 1977.




(More History)