Q-C Online support pages
Technical support article

Setting up an email program



Once you have an email program installed on your computer you will need to provide it with important information so that you can use it to access your mail through Quad-Cities OnlineŽ. Comprehensive setup instructions are provided for the following email programs.



These instructions assume that you have an email program already installed on your system. If you do not, then you will need to go to the download page and get one.



Note: If you are configuring your E-mail for a secondary mailbox, please see the instructions for Setting Up Additional Mailboxes.

Server Information

  1. Inside your E-mail program click on Tools and go down to Accounts (or Services)
  2. Inside the Account Settings window, look for the Mail section at the top and click it to highlight it/select it.
  3. Find your QC-Online E-mail account, click on it to highlight it, and click the Properties button to the side (this button may be called View/Change in Outlook). If you have never set up Email on this computer, click on ADD.
  4. Go to the Servers section at the top.
  5. The incoming mail server type is still POP3
  6. The Incoming mail server name should read POP.GMAIL.COM
  7. The outgoing mail server should read SMTP.GMAIL.COM
  8. Your Account name should be changed to be your entire E-mail address. For example customer with a username of "JohnDoe" would put in username of "JohnDoe@qconline.com" .
  9. Enter your password where requested. Passwords on our system are atleast 8 characters long. If your password is less than 8 characters long you can try adding "qconline" to the end of it or call 309-757-5037 to change your password.
  10. Do NOT check the option for using Secure Password Authentication. We do NOT use this setting.
  11. My outgoing server (SMTP) requires authentication MUST be checked/enabled. If you are using Outlook, you may have to select the More Settings button to find this option.
  12. Now click on the Advanced tab at the top of the window. If you are using Outlook, you may have to select the More Settings button to find the Advanced Tab.
    *Outgoing server (SMTP) port: 465
    *This server requires a secure connection (SSL) checked/enabled
    *Incoming server (POP3) port: 995
    *This server requires a secure connection (SSL) needs to be checked/enabled
  13. Click APPLY and OK to save the new settings.
  14. Close the Internet Accounts window.
  15. Restart your E-mail application and the new settings will take effect.


Local events heading








  Today is Thursday, April 17, the 107th day of 2014. There are 258 days left in the year.

1864 -- 150 years ago: Journeymen shoemakers of Rock Island struck for higher wages yesterday morning, asking 25 percent increases. Employers have acceded to their demand.
1889 -- 125 years ago: Lighting struck wires of the Merchants Electric Light Co. during a furious storm, and many Rock Island business houses were compelled to resort to gas as a means of illumination.
1914 -- 100 years ago: Members of the First Church of Christ, Scientist, decided to erect a new edifice at a cost of about $60,000.
1939 -- 75 years ago: Willard Anderson, junior forward for the Augustana College basketball team, which won 17 out of 22 contests, was elected captain of the quintet.
1964 -- 50 years ago: John Hoffman, Moline, president of the Sac-Fox Council of Boy Scouts, will be honored for his 50 years in scouting by members of the council at a dinner Thursday evening.
1989 -- 25 years ago: The Quad-Cities has what is believed to be the area's first elite-class gymnast. It's the stuff upon which Olympic competitors are made. Tiffany Chapman, of Rock Island, not only has earned the highest possible gymnast ranking, she won the honor at age 11.






(More History)