Q-C Online support pages
Technical support article

Setting up an email program



Once you have an email program installed on your computer you will need to provide it with important information so that you can use it to access your mail through Quad-Cities OnlineŽ. Comprehensive setup instructions are provided for the following email programs.



These instructions assume that you have an email program already installed on your system. If you do not, then you will need to go to the download page and get one.



Note: If you are configuring your E-mail for a secondary mailbox, please see the instructions for Setting Up Additional Mailboxes.

Server Information

  1. Inside your E-mail program click on Tools and go down to Accounts (or Services)
  2. Inside the Account Settings window, look for the Mail section at the top and click it to highlight it/select it.
  3. Find your QC-Online E-mail account, click on it to highlight it, and click the Properties button to the side (this button may be called View/Change in Outlook). If you have never set up Email on this computer, click on ADD.
  4. Go to the Servers section at the top.
  5. The incoming mail server type is still POP3
  6. The Incoming mail server name should read POP.GMAIL.COM
  7. The outgoing mail server should read SMTP.GMAIL.COM
  8. Your Account name should be changed to be your entire E-mail address. For example customer with a username of "JohnDoe" would put in username of "JohnDoe@qconline.com" .
  9. Enter your password where requested. Passwords on our system are atleast 8 characters long. If your password is less than 8 characters long you can try adding "qconline" to the end of it or call 309-757-5037 to change your password.
  10. Do NOT check the option for using Secure Password Authentication. We do NOT use this setting.
  11. My outgoing server (SMTP) requires authentication MUST be checked/enabled. If you are using Outlook, you may have to select the More Settings button to find this option.
  12. Now click on the Advanced tab at the top of the window. If you are using Outlook, you may have to select the More Settings button to find the Advanced Tab.
    *Outgoing server (SMTP) port: 465
    *This server requires a secure connection (SSL) checked/enabled
    *Incoming server (POP3) port: 995
    *This server requires a secure connection (SSL) needs to be checked/enabled
  13. Click APPLY and OK to save the new settings.
  14. Close the Internet Accounts window.
  15. Restart your E-mail application and the new settings will take effect.


Local events heading








  Today is Thursday, Aug. 21, the 233rd day of 2014. There are 132 days left in the year.

1864 -- 150 years ago: Sheriff McLaughlin had the misfortune to dislocate his right shoulder some days ago when his carriage upset. He is now able to walk about but has a very sore shoulder.
1889 -- 125 years ago: A kindergarten was started in the downtown district of Rock Island with the Misses Dodie Hawes and Grace Knowlton as teachers.
1914 -- 100 years ago: Pope Pius X died in Rome.
1939 -- 75 years ago: Rock Island's new theater was named Esquire.
1964 -- 50 years ago: The J.I. Case Co. plant in Bettendorf will add from 150 to 200 employees by Jan. 1 a spokesman for the company said today. The Bettendorf Works today had a payroll of 1,350, but an increased production schedule will require additional people.
1989 -- 25 years ago: The Illowa Council Boy Scouts of America reached and passed its campaign goal in a drive that began 14 months ago by raising more than $2.2 million for the expansion of Loud Thunder Reservation near Andalusia.






(More History)