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Technical support article

Quad-Cities Online

DSL Services



Note: Quad-Cities OnlineŽ also offers Wireless access for businesses in both Iowa and Illinois for those looking for other high speed internet options.

Business DSL Services Residential DSL Service


What is DSL?
Digital Subscriber Line (DSL) is a broadband access technology that uses existing copper telephone lines and specialized equipment housed in space leased in telephone company central offices to connect you right in to the Internet. This gives "always-on" Internet access and does not tie up the phone line. No more paying for a second phone line and no more waiting for someone in the household to get off the phone, your connection is ready to go at any time!

Where is it DSL available?
DSL service is broadly available in the Illinois and Iowa Quad-Cities, including Rock Island, Moline, East Moline, Milan, Silvis, Davenport, and Bettendorf. The level of service available to an individual member may vary according to location.

What comes with DSL service as far as email, etc.?
Our DSL members may have up to 10 email boxes. They also may have a 10-hour a month backup dialup account at no extra charge. Like our dialup members, DSL members receive free virus and spam filtering; Webmail; exclusive access to the online editions of The Dispatch and The Rock Island Argus, plus text and photo archives; personal web page; free training seminars; and phone support.

What's the difference between DSL and cable modem service?
The main difference is that cable modem users are on a shared loop and must share bandwidth. DSL customers are on their own lines and do not share service. Therefore, the speed of DSL service tends to be more consistent and reliable.

What kind of hardware do I need? Can I supply my own?
Although most people still call them DSL "modems," they really are micro-routers. They cannot be used for dialup access. If you purchase DSL access, a modem will be provided for you either by purchase or by rental, depending on the DSL service you purchase and the options available to you. We cannot support other brands of hardware at this time. Please note: Your modem connects only one computer to the Internet.

Can I share my DSL line with more than one computer?
Yes. You will have a dynamically allocated IP address and can use one machine as a gateway. Static IPs are not available with residential service. To obtain a static IP, you would need to upgrade to a business-level service. If you wish to use the connection on multiple machines, you can pick up the proper hardware at most local computer stores. Please note that QCO staff will not be able to support setting up or troubleshooting your home network.                                                                                                                                                                


Local events heading








  Today is Saturday, Sept. 20, the 263rd day of 2014. There are 102 days left in the year.

1864 -- 150 years ago: Recruits can get $500 by enlisting now. Lt Jobe has a recruiting office on Illinois Street.
1889 -- 125 years ago: Superintendent Schnitger formally inaugurated the Rock Island and Davenport Railway Line of the Holmes system by putting on four cars to start.
1914 -- 100 years ago: Wires of the defunct Union Electric Co. are being removed by city electricians.
1939 -- 75 years ago: The Bishop Hill softball team won the championship in WHB"S Mississippi Valley tournament at Douglas Park.
1964 -- 50 years ago: A boom in apartment construction has hit Rock Island, with approximately 300 units either in or near the construction stage or due for an early rezoning decision.
1989 -- 25 years ago: Members of the Bi-State Metropolitan Planning Commission are hoping to revive their push for a new $70 million four-lane bridge spanning the Mississippi River.






(More History)