Q-C Online support pages
Technical support article
Quad-Cities OnlineŽ
Dial In Services For the Quad-Cities Area
Quad-Cities OnlineŽ has access numbers in Moline, Davenport, Geneseo, and Aledo. All accounts come with additional mailboxes, FREE virus and spam filtering, access to the news on the web, 5 megs of space for a personal web page, and the ability to attend any of our training courses. To get more information or to subscribe to our service, please contact our office.
Gold:
Unlimited time at $19.95 per month. Customers also receive four additional E-mail boxes along with the mailbox that matches the dial-up name.
Subscriber Gold:
Unlimited time at $17.95 per month. Available to daily
subscribers of The Dispatch and The Rock Island Argus. Customers also receive four additional E-mail boxes along with the mailbox that matches the dial-up name.
Member 30:
For $9.95 per month you get 30 hours to use. Any time used over the 30 hours will be charged .50 per hour. Unused time does not accumulate. Customers also receive two additional E-mail boxes along with the mailbox that matches the dial-up name.
Subscriber 30:
Daily subscribers to The Dispatch and The Rock Island Argus
pay only $7.50 per month for the same services as a Member 30 account. Customers also receive two additional E-mail boxes along with the mailbox that matches the dial-up name.
Online and Newspaper Combo Accounts
Quad-Cities OnlineŽ, along with the Dispatch and Argus, also offers Combo rates to those who purchase the newspaper and want Internet access as well. The difference between these accounts and normal subscriber discounts is that these accounts must be charged to a Credit Card or paid using Direct Checking Withdrawal. Accounts are paid monthly and will be charged by the Dispatch and Argus Circulation Office. The 30-hour a month accounts will be charged by Quad-Cities OnlineŽ 50 cents an hour for each extra hour used over the 30.
Unlimited Combination:
Unlimited Internet access plus seven-day delivery of either The Dispatch or The Argus for
$27.95 a month.
Unlimited access plus weekend-only delivery of The Dispatch or The Argus for $25.95 a month.
Hourly Combination:
30 hours a month of access plus seven-day delivery of The Dispatch or The Argus for $17.95 a month.
30 hours a month of access plus weekend-only delivery of
The Dispatch or The Argus for $15.95 a month.
Business Accounts have the same access as personal accounts and are entitled to the same discounts on unlimited access if the business subscribes to the Dispatch or the Argus. Companies which have 10 or more dial up accounts on Quad-Cities OnlineŽ are entitled to a 10% discount on the regular and the subscriber rates.
Client:
Unlimited time at $19.95 per month. Businesses also receive four additional E-mail boxes along with the mailbox that matches the dial-up name. Accounts are billed via postal mail to company address via Quad-Cities OnlineŽ
Client Subscriber:
Unlimited time at $17.95 per month. Available to companies that are daily
subscribers of The Dispatch and The Rock Island Argus. Businesses also receive four additional E-mail boxes along with the mailbox that matches the dial-up name. Accounts are billed via postal mail to company address via Quad-Cities OnlineŽ
Client30:
For $9.95 per month you get 30 hours to use. Any time used over the 30 hours will be charged .50 per hour. Unused time does not accumulate. Businesses also receive two additional E-mail boxes along with the mailbox that matches the dial-up name. Accounts are billed via postal mail to company address via Quad-Cities OnlineŽ.
School:
Schools and full time teachers are eligible for a special rate of
$15.75 per month for internet access. A contact phone number for the school
must be provided to receive a School account. Customers also receive four additional E-mail boxes along with the mailbox that matches the dial-up name.
Extra Hours
Extra Hours will be charged to accounts with limited access at a rate of
$0.50 per hour over the 30 hours. This rate will be applied until the account accumulates a debt of $30 in extra hours in one month. If you continuously reach the maximum payment value, it will be in your best interest to switch to unlimited access.
To qualify for the SUBSCRIBER 30 or SUBSCRIBER GOLD accounts you must be a daily subscriber to The Dispatch or The Rock Island Argus and/or live in the household where the newspaper is delivered. Only one SUBSCRIBER 30 or SUBSCRIBER GOLD membership per household. Questions regarding the newspaper and Combination accounts can be directed to Circulation at (309) 797-0345. Questions regarding Quad-Cities OnlineŽ can be directed to (309) 757-5037.
QCO Basic:
Unlimited access for $16.20 a month includes dialup service only. Does not include access to content or archives from The Dispatch, The Rock Island Argus, or The Leader. QCO Basic customers are not eligible for Quad-Cities OnlineŽ membership benefits and discounts, classes or other member services.
Annual Rate Discounts
Annual rates are available for all of our regular accounts. Discounts are figured as buy 11 months and get the 12th month free. Annual rates cannot be applied to Combination accounts.
Gold/Client - $219.45 per year
Subscriber Gold/Client - $197.45 per year
Member30/Client30 - $109.45 per year not including extra hours.
Subscriber30 - $82.50 per year not including extra hours.
School - $173.25 per year
DSL Basic - $175.45 per year (ISP fees only)
DSL Deluxe - $186.45 per year (ISP fees only)