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Technical support article
Updating your modem drivers
As with any other hardware in your computer it is a good idea to make sure you are using the most up to date drivers for your modem. Manufacturers release updated driver files to fix bugs and compatibility issues which tend to occur regularly.
If you have been experiencing connection problems to QCOnline on possible reason is the need for updated driver files. You can download these files from your modem manufacturer's web site. We have assembled a list of various manufacturers' sites for your convenience. If your computer/modem maker's name is not listed here you can probably find the address of its site by looking in the documentation that came with the hardware.
Please note that we cannot be held responsible for any effects these updates may cause on your computer. This information is provided and supported by these manufacturers, we are simply passing it along as a convenience to our users.