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Technical support article

Disabling call waiting when you connect



If you have call waiting as part of your telephone service you may wish to have it disabled when you dial in to your Internet account. If you do not disable it then you will be knocked offline whenever you get an incoming call (except where noted below).



Your telephone company has a special code that you can enter before dialing a number that will turn call waiting off for the duration of that call. While this may vary from company to company, for most people this code is *70.



To set Windows 95 Dial-Up Networking so that it disables call waiting when you connect to our service, do the following:

  1. Double-click on the My Computer icon, and then double-click on the Dial-Up Networking folder.
  2. Double-click on the connection icon you use for Quad-Cities OnlineŽ (for most people this will be labeled Quad-Cities Online).
  3. Click on the Dial Properties button.
  4. Check the box that says This location has call waiting, and in the box to the right of it enter the code to disable it. For most people this is *70, (note the comma, it is important).

The modem that will not let go



Many users prefer to leave call waiting enabled when they connect to the service so that when they get an incoming call it will knock them offline and they can answer the phone. In many instances, however, the computer will not lose its connection and will remain online even though call waiting is active.



This is actually a case where the modem being used is too good. High quality modems are built to withstand fluctuations in the sound of a phone line, preventing the problem of frequent disconnects on a line that experiences high static. It is unable to distinguish between the call waiting "beep" and any other noise, though, and as a result it may not let go of its connection when there is an incoming call.



If you plan to use both the Internet and your standard telephone service frequently, then you may wish to examine the possibility of having a second telephone line installed in your home. This service is available from your local telephone company.



Local events heading








  Today is Monday, Sept. 22, the 265th day of 2014. There are 100 days left in the year.

1864 -- 150 years ago: The board of education has granted Thursday as a holiday for the children, with the expectation that parents who desire to have their children attend the Scott County Fair will do so on that day and save irregularity the rest of the week.
1889 -- 125 years ago: The guard fence around the new cement walk at the Harper House has been removed. The blocks are diamond shape, alternating in black and white.
1914 -- 100 years ago: The Rev. R.B. Williams, former pastor of the First Methodist Church, Rock Island, was named superintendent of the Rock Island District.
1939 -- 75 years ago: Abnormally high temperatures and lack of rainfall in Illinois during the past week have speeded maturing of corn and soybean crops.
1964 -- 50 years ago: Installation of a new television system in St. Anthony's Hospital, which includes a closed circuit channel as well as the three regular Quad-Cities channels, has been completed and now is in operation.
1989 -- 25 years ago: When the new Moline High School was built in 1958, along with it were plans to construct a football field in the bowl near 34th Street on the campus. Wednesday afternoon, more than 30 years later, the Moline Board of Education Athletic Board sent the ball rolling toward the possible construction of that field by asking superintendent Richard Hennigan to take to the board of education a proposal to hire a consultant.






(More History)