Q-C Online support pages
Technical support article

Disabling call waiting when you connect



If you have call waiting as part of your telephone service you may wish to have it disabled when you dial in to your Internet account. If you do not disable it then you will be knocked offline whenever you get an incoming call (except where noted below).



Your telephone company has a special code that you can enter before dialing a number that will turn call waiting off for the duration of that call. While this may vary from company to company, for most people this code is *70.



To set Windows 95 Dial-Up Networking so that it disables call waiting when you connect to our service, do the following:

  1. Double-click on the My Computer icon, and then double-click on the Dial-Up Networking folder.
  2. Double-click on the connection icon you use for Quad-Cities OnlineŽ (for most people this will be labeled Quad-Cities Online).
  3. Click on the Dial Properties button.
  4. Check the box that says This location has call waiting, and in the box to the right of it enter the code to disable it. For most people this is *70, (note the comma, it is important).

The modem that will not let go



Many users prefer to leave call waiting enabled when they connect to the service so that when they get an incoming call it will knock them offline and they can answer the phone. In many instances, however, the computer will not lose its connection and will remain online even though call waiting is active.



This is actually a case where the modem being used is too good. High quality modems are built to withstand fluctuations in the sound of a phone line, preventing the problem of frequent disconnects on a line that experiences high static. It is unable to distinguish between the call waiting "beep" and any other noise, though, and as a result it may not let go of its connection when there is an incoming call.



If you plan to use both the Internet and your standard telephone service frequently, then you may wish to examine the possibility of having a second telephone line installed in your home. This service is available from your local telephone company.



Local events heading








  Today is Saturday, April 19, the 109th day of 2014. There are 256 days left in the year.

1864 -- 150 years ago: Miss McCorkindale has opened millinery rooms over Gimbel's dry goods store, where she offers a choice lot of millinery goods, which she will manufacture to order.
1889 -- 125 years ago: The little South Park Presbyterian chapel celebrated it first Easter decorated with flowers for an afternoon worship service attended by a large congregation.
1914 -- 100 years ago: The Wennerberg Chorus of Augustana College has returned from a 2,000-mile tour in the Eastern states and Illinois.
1939 -- 75 years ago: Col. Charles Lindbergh has stated that he is convinced that Germany's air force is equal to the combined sky fleets of her potential European foes.
1964 -- 50 years ago: Small gas motors may be permitted on boats in the lake to be built in Loud Thunder Forest Preserve. The prospect was discussed yesterday at a meeting of the Rock Island County Forest Preserve Commission.
1989 -- 25 years ago: The annual Dispatch/Rock Island Argus Spelling Bee continues to be a family tradition. Ed Lee, an eighth-grader at John Deere Junior High School, Moline, is the 1989 spelling bee champion from among 49 top spellers in Rock Island, Henry and Mercer counties. He advances to the competition in Washington, D.C. Runnerup was Ed's sister, Susan.






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