How has QCOnline.com changed?
Beginning Tuesday, April 3, QCOnline.com.com will go to a "metered" system, where users will have access to the full site for up to 7 articles (or "clicks") during a 30-day period. After viewing 7 articles, you'll need a subscription to access most articles and our archives.
If you're currently a Dispatch or Rock Island Argus 7-day print subscriber or have a digital subscription, you get unlimited digital access at no extra charge. Just click here to register and select the "Total Access for 7-Day Print Subscribers " option.
You will be asked to create a Press+ account by giving an email address and creating your own password. We will link you to a QCOnline.com account number, and telephone number to your Press+ account, and you will receive full access to all content as you are signed in. Once your account has been created, you can log in from any computer. You will not need to enter any card information if you are a current
Dispatch/Argus 7-day home delivery subscriber. It takes only seconds and you're in. Existing digital subscribers should select the same option.
If you are a Weekend-Plus Dispatch/Argus subscriber you can add unlimited online access for a small additional charge by calling 309-797-0345 or 800-660-2472.
What content at QCOnline.com will be free?
The homepage and section pages, weather, photos and videos, classifieds and other ad content, and searches will be free to all, whether you have a digital subscription or not. They don't count toward the 7-article limit.
How will I know when I'm nearing the 7-article limit?
You'll get a reminder at 5 clicks. At 7, you'll be informed that you've hit the limit. After that point, you'll be reminded that you've hit the limit for the 30-day period and can no longer access premium content.
How do I subscribe to the print edition? Click here, or call 309-797-0345 or 800-660-2472.
What's a digital subscription?
For unlimited access to QCOnline.com, you need either a print subscription, which includes online access, or a digital subscription. The digital subscription costs $99.95 per year. Or you can get a one-month digital subscription for $9.95.
With a digital subscription, you get unlimited access to articles, breaking news, photo galleries, reader comments, The Dispatch and Rock Island Argus digital archives (going back to 1993), .pdf copies of the print edition, and much more.
Introductory offer: For a limited time, as a new digital subscriber you will receive your first four weeks of access for only 99 cents! Simply select the "$ 0.99 Introductory Offer: Four-Week Online Subscription " option when you subscribe.
How do I get a digital subscription? Click here, or call 309-797-0345 or 800-660-2472.
Will my previous username and password for QCOnline.com work for unlimited digital access?
No. You have to register and receive a new password.
How are digital subscriptions billed?
We accept major credit cards. Billing is every 30 days for monthly subscriptions and every 360 days for annual subscriptions. Your subscription renews automatically, and you will be charged in advance of each billing cycle unless you cancel. Billing is managed by Press+ and that's the name that will appear on your credit card statement, not The Dispatch or Rock Island Argus.
I'm already a digital subscriber. Does anything change for me?
You'll need to register, but otherwise no change.
Can I get a digital subscription for less than a month -- for one day, for example?
Yes, you can get a one-day digital pass for $1.95.
I'm a Weekend Plus Dispatch/Argus print subscriber. Do I get full digital access?
No, the digital subscription is only included with the 7-day Dispatch or Rock Island Argus print subscription. But Weekend-Plus print subscribers can add unlimited online access for a small additional charge by calling 309-797-0345 or 800-660-2472.
If I click on a story I've already viewed, does it count toward the 30-day limit?
No, you can view it any number of times and it doesn't add to the count.
Can everyone in my household use the same account?
Yes, you can use the same account for all your family members.
Does the "meter" affect my use of the Dispatch/Argus's mobile site or smartphone apps?
Not at this time. The QCOnline.com mobile site as well as the free iPhone and Droid apps remain open to unlimited use.
Does the meter affect my use of QCOnline.com on iPad or other tablets?
We do not offer an iPad app at this time, but if you access QCOnline.com on a tablet or smartphone, you'll need a subscription to view more than 7 articles.
How about Kindle, Nook and other e-readers?
The Dispatch/Argus does not have e-reader apps at this time, but if you access QCOnline.com on your e-reader, you'll need a subscription to view more than 7 articles.
If I access an article by links from Facebook, Twitter or other social media, does it count toward the 7-article limit?
Do I have to be a registered subscriber to comment on an article?
What's the cancellation and refund policy for digital subscriptions?
You can cancel your digital subscription at any time. When you cancel, your account will not be charged the following billing cycle. Each billing cycle is 30 days, starting with the date of purchase. Unlimited access to QCOnline.com will continue for the remainder of the cycle.
Online has always been free. Why are you starting to charge for it?
Our goal has always been to provide the very best most trusted news coverage in our community. To do that, we make a substantial investment in a large staff of reporters and editors to provide the news and information that matters to you. Charging for online delivery of news and other content, as we do in print, ensures that we can continue to provide this coverage. Newspapers across the country are realizing that they can no longer rely solely on income from advertisers to create the kind of journalism you deserve. You expect our standards to be second to none... and the cost of reporters and writers, photographers and editors requires this change in policy.
I still have questions. Whom do I call?
Call our circulation department at 309-797-0345 or 800-660-2472 or email email@example.com and we'll be glad to help.