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View from QCA: All kidding aside, why Q-C Airport shines


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Posted Online: Nov. 19, 2012, 2:00 pm
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By Bruce Carter
Special thanks to Frank Mullen's column that highlighted the Quad City International Airport's "2012 Airport of the Year" designation awarded by the Illinois Division of Aeronautics.

While Mr. Mullen's tongue-in-cheek approach to humorous writing is noted, I couldn't help but wonder what kind of impression such self-effacing musings may leave on the newcomer to the Quad-Cities.

What kind of impression might he/she be left with about our airport, and our community?

More importantly, would they really think we have harvest gold colored soap out here? (It's more of clear foam, mind you, and it is "hands free!")
All joking aside, we consistently hear comments from our patrons on the order of, "I realized once I traveled through here -- then I saw what other airports looked like, how clean our airport is!"

Our most complimented item, based on the countless comment cards stacked on the marketing department shelves, is about our customer care service team.

These are the men and women who are skycaps, meeting you at the curb to bring you a wheelchair, or who drive you down our concourses in an electric golf cart. (Note: Plaque on order for "Electric Cart of the Year.")

Isn't it comforting to know that your elderly loved one is receiving personal assistance, from the curb to the gate, at the Quad City International Airport? We think so, based on the stack of Thank You cards.

And yes, the word "International" in our name is a stretch for most leisure travelers who can't get a direct flight to Cancun, yet. However, such a designation is completely accurate due to our "US Customs Port of Entry" (located adjacent to the terminal building) which allows a global corporation headquartered here to land and clear customs from overseas.

While commercially, one can't fly nonstop to an international connection yet, travelers are just one connection away from international flights via Chicago, Detroit, Atlanta, Denver, and Dallas-Ft. Worth.

And when I say "yet," we are working on non-stop international charter flights to amazing destinations.

But, back to the perks we enjoy now. Round-trip airfares are lower, on average, than airfares from Peoria, Cedar Rapids and Des Moines. And, with close parking, free Wi-Fi, and a hassle free travel experience, we are proud to promote the airport as just plain "Easier."

Thanks for flying with us. We hope you enjoy knowing that we really have earned our awards (plural) and are proud to share them with you, our patrons, who make this airport the success that it is.

So, now I am off to grab a muffin at the Air Host restaurant, esteemed winner of the Illinois Department of Aeronautics 2011 "5 Prop Award" for best airport food and hospitality.

We encourage your readers using the airport during the holidays to experience our perks for themselves.
Bruce Carter, A.A.E., is direct of aviation at the Quad City International Airport in Moline.


















 



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  Today is Monday, Sept. 22, the 265th day of 2014. There are 100 days left in the year.

1864 -- 150 years ago: The board of education has granted Thursday as a holiday for the children, with the expectation that parents who desire to have their children attend the Scott County Fair will do so on that day and save irregularity the rest of the week.
1889 -- 125 years ago: The guard fence around the new cement walk at the Harper House has been removed. The blocks are diamond shape, alternating in black and white.
1914 -- 100 years ago: The Rev. R.B. Williams, former pastor of the First Methodist Church, Rock Island, was named superintendent of the Rock Island District.
1939 -- 75 years ago: Abnormally high temperatures and lack of rainfall in Illinois during the past week have speeded maturing of corn and soybean crops.
1964 -- 50 years ago: Installation of a new television system in St. Anthony's Hospital, which includes a closed circuit channel as well as the three regular Quad-Cities channels, has been completed and now is in operation.
1989 -- 25 years ago: When the new Moline High School was built in 1958, along with it were plans to construct a football field in the bowl near 34th Street on the campus. Wednesday afternoon, more than 30 years later, the Moline Board of Education Athletic Board sent the ball rolling toward the possible construction of that field by asking superintendent Richard Hennigan to take to the board of education a proposal to hire a consultant.






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