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Moline gets new phone system and, soon, new numbers
Originally Posted Online: Nov. 06, 2009, 5:32 pm
Last Updated: Nov. 06, 2009, 7:09 pm
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Print this story | Email this storyLast Updated: Nov. 06, 2009, 7:09 pm
By Dawn Neuses, dneuses@qconline.com
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MOLINE -- The city is installing a new phone system, one that officials say will save $106,000 annually and make it easier for residents to contact city workers. It also means that, eventually, every city phone number will change. The voice over IP system, provided by AT&T, will cost less than $3,100 a month, and the city signed a five-year contract with the phone service provider. Don Goff, a Moline network and database administrator, said the new system offers better features, such as to route calls, and a better responsiveness for ingoing and outgoing calls. The voicemail system is improved and there is a built-in paging system the former system didn't have. "You'll be able to get a hold of people better and easier than before," he said. The city ordered 200 phones, all with a new prefix, 524. While all of the new phones are expected to be installed by the end of November, all of the old phone numbers will still work -- they will roll over to the new numbers -- for about a year, or until the new phone books are printed late next year. "This is a big cost savings to the city of Moline," Mr. Goff said. How VoIP works If you've never heard of VoIP, get ready to change the way you think about long-distance phone calls. VoIP, or Voice over Internet Protocol, is a method for taking analog audio signals, like the kind you hear when you talk on the phone, and turning them into digital data that can be transmitted over the Internet. IP Phones -- These specialized phones look just like normal phones with a handset, cradle and buttons. But instead of having the standard RJ-11 phone connectors, IP phones have an RJ-45 Ethernet connector. IP phones connect directly to your router and have all the hardware and software necessary right onboard to handle the IP call. -- Source: HowStuffWorks.com 
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